Speeds are customised and priced to your needs. You’ll still get fast broadband and all the work and play your need at home.
*Non-standard installations may be at additional cost for labour and materials. Prices and charges in this summary are inclusive of GST.
Speeds are off the chart fast. We promise they’ll be always on, delivering superfast broadband, with no congestion or throttling, even during peak times.
*Non-standard installations may be at additional cost for labour and materials. Prices and charges in this summary are inclusive of GST.
Unbox your Modem/Router that has been supplied by SouthCloud.
Plugin the DSL cable (as marked in the image) into the grey DSL port on the modem.
Plug in the DSL cable from the grey DSL port on the modem to your existing data/telephone socket and then plug the power cable into a nearby power point.
Configuring your SouthCloud modem.
-> Plug your laptop/computer to your modem into any of the 3 LAN ports.
-> Open an internet browser and type the following 192.168.1.1, this action will open Modem/Router Admin Panel.
-> On the landing page, a new password entry is required. This password will be used to grant access to the Modem/Router Admin Panel. Enter password twice.
-> The password is personal to you and not provided by SouthCloud.
-> Click icon ‘Let’s Get Started’.
Quick Setup:
a. Region: Australia
b. Time zone: Your personal time zone for your location Click ‘Next’
c. On ISP list Click select ‘Other’ (at the end of selection)
d. Click “Next’
Quick Setup Continued:
Complete Internet Setup as follows:
a. L2 Interface Type: VDSL
b. Internet Connection Type: PPPoE
c. Username:
FirstNameLastName@nbn.southcloud.com.au
d. Password: Your password will be supplied by SouthCloud prior to connection date.
^ If these settings do not work please contact our lovely support team on 1800 001 555 to make sure these details are correct .
^All entries can be ignored
Click ‘Next’
Wireless Settings
a. Enable Smart connect (Recommended to combine your two Wi-Fi networks into 1) unless you have personal reasons to not do so.
b. Network Name: Your choice for your Network name (broadcasted in your premise)
c. Password: Your choice of password for other devices to connect.
Click ‘Next’
If you are still unable to browse the internet after 30 minutes, unplug your modem from the phone and power socket, allow 15 minutes for the NBN to connect.
If you have any queries throughout this process, please contact out team on 1800 001 555 or on support@southcloud.online